Aux Air Conditioner Review

You’ve probably seen AUX air conditioners listed online or heard someone mention them recently. The brand has quietly made its way into Australian homes, promising modern comfort, smart features and efficient performance.

But with so many new names appearing in the market, it’s natural to wonder: Is AUX reliable? Is it energy-efficient enough for Victorian weather? And most importantly, is it a brand you can trust in the long run?

That’s exactly what this review sets out to answer. We’ll look at AUX from every angle: its design, performance, efficiency and eligibility for Victorian energy rebate. By the end, you’ll know exactly whether it’s a smart investment for your home or not.

Table of contents

1. Brand Overview
2. AUX Air Conditioner Series in Australia
3. Cooling & Heating Performance
4. Energy Efficiency & Power Savings
5. Smart Features & User Experience
6. After-Sales Service & Warranty in Australia
7. Is AUX Air Conditioner Eligible for VEU Rebates?
8. Final Thoughts
9. Frequently Asked Questions

AUX air conditioner was launched by the AUX Group : One of the growing conglomerates in China. Established in 1986, the AUX Group produces a wide range of smart home products, including air conditioners.

While AUX may be relatively new to the Australian market, it’s far from new globally. The brand has a great reputation with advanced R&D facilities and production bases spread across Asia.

In Australia, AUX air conditioners are typically distributed through authorised importers and local HVAC networks rather than a direct brand presence. This means:

1. Product availability can vary across regions.
2. After-sales service depends on authorised local partners.
3. Warranties are honoured through these distributors, often offering up to five years of coverage on parts and labour.

While AUX has a broad product line, the focus for Australian homeowners is on Room Air Conditioners, Multi-Split Systems and Commercial Units. Here’s a closer look:

Room Air Conditioners

These are the most commonly installed in Victorian homes. Series include:

1. C-Smart Series – compact, stylish and energy-efficient, designed for bedrooms and small living areas.
2. Q-Smart Series – reverse-cycle inverter models with Wi-Fi connectivity and quiet operation, suitable for main living spaces.
3. J-Smart Series – advanced features including smart control, self-cleaning and low-noise operation.
4. Halo & Freedom Plus – mid-to-high-end room units with enhanced airflow and energy efficiency.

Key features across room air conditioners:

1. R32 refrigerant for lower environmental impact.
2. DC inverter technology for stable temperatures and reduced energy use.
3. Wi-Fi control via smartphone apps.
4. Quiet indoor operation, with noise as low as 21-24 dB.
5. Self-cleaning evaporators and high-density filters for healthy air.

Multi-Split Systems

Multi-split systems allow several indoor units to connect to a single outdoor unit. Ideal for homes with multiple rooms, they offer:

1. Flexible installation with fewer outdoor units.
2. Energy efficiency through shared compressors.
3. Compatibility with wall-mounted, cassette, or ducted indoor units.

Commercial Air Conditioners

AUX commercial units cater to small offices or retail spaces. They include:

1. Cassette units: ceiling-mounted, for even cooling distribution.
2. Ducted units: integrated into building HVAC systems.
3. Floor/Ceiling units: flexible placement for low ceilings or corner spaces.
4. Console units: compact floor-level cooling and heating solutions.

Across all categories, AUX combines modern design, inverter technology and smart controls, making them versatile for Victorian climates.

In Victoria’s climate, the summer heat can reach 40°C and winter nights dip below zero. AUX air conditioners use DC inverter technology, allowing the compressor to adjust speed based on real-time temperature.

Cooling Performance

1. Maintains consistent airflow even during extreme heat.
2. “Turbo Mode” for rapid cooling when entering a hot room.

Heating Performance

1. Reverse-cycle systems work reliably down to -10°C.
2. Low-temperature heating technology ensures steady warmth in winter.
3. Automated defrost cycles prevent frost build-up on outdoor coils.

In short, AUX units deliver stable, quiet and efficient year-round performance, making them suitable for Victorian homes.

AUX systems are designed to minimise energy consumption while maintaining comfort.

1. R32 refrigerant – eco-friendly, more efficient than older R410A.
2. Inverter compressor – adjusts output to match exact temperature needs.
3. Eco Mode – maintains energy-efficient operation during mild conditions.
4. Sleep Mode – optimises overnight temperatures.
5. Wi-Fi Scheduling – allows remote shutdown to avoid unnecessary running.

Energy efficiency also makes AUX units eligible for an air conditioner rebate.

Across AUX’s range, smart features enhance convenience:

1. Wi-Fi App Control – remote operation and scheduling.
2. Voice Control – Google Assistant & Amazon Alexa compatible.
3. Self-Cleaning – reduces dust and bacteria.
4. Aut-Diagnosis –Shuts down automatically in case of malfunction and an error code appears on the indoor unit display.

These features are standard across most room air conditioners, providing a user-friendly experience.

Key points for homeowners:

1. Purchase via authorised distributors to ensure warranty validity.
2. Keep installation certificates for claims.
3. Work with accredited providers like EcoOrigin for professional installation and rebate eligibility.

Warranty: up to five years for parts and labour, depending on the distributor.

Yes, AUX air conditioners can be eligible for the Victorian Energy Upgrade (VEU) Rebate, depending on their efficiency ratings and installation conditions.

Here’s what you need to know:

1. The Victorian Government free air conditioning rebate applies when you replace old, inefficient systems with new energy-efficient models.
2. AUX’s inverter reverse-cycle units with R32 refrigerant generally meet these standards.
3. To qualify, installation must be done under the supervision of an accredited provider like EcoOrigin.

Working with an accredited provider ensures:

1. Correct documentation for rebate claims.
2. Professional installation to maintain energy performance.
3. Assurance that your system complies with Victorian efficiency standards.

So if you’re planning to install or upgrade an AUX air conditioner, it’s worth checking your air conditioning rebate eligibility first, as it can significantly reduce the overall cost.

AUX may not be a household name in Australia yet, but it’s proving to be a reliable, energy-efficient and affordable option. With inverter technology, R32 refrigerant and smart features like Wi-Fi control and self-cleaning filters, AUX systems offer consistent comfort year-round.

Its versatile range from room air conditioners to multi-split and commercial systems, ensures there’s a suitable solution for almost every home or small business. Plus, many units are eligible for the Victorian Government air conditioning rebate when you go through an accredited provider like EcoOrigin, helping homeowners save on upfront costs while securing long-term efficiency.

1. Are AUX air conditioners reliable in Australian conditions?

Yes, designed for wide temperature ranges; it performs well in Victoria when installed correctly.

2. Where are AUX air conditioners made?

Manufactured in China by the global AUX Group.

3. How long is the AUX warranty in Australia?

Up to five years for parts and labour via authorised distributors.

4. Are AUX split systems energy-efficient?

Yes, inverter technology + R32 refrigerant ensures efficiency.

5. Is AUX eligible for the Victorian air conditioning rebate?

Yes, if installed by an accredited provider and meets efficiency standards.

6. Is AUX a Chinese company?

Yes. AUX is a Chinese brand, founded in 1986 and is part of the AUX Group, one of China’s largest appliance and air conditioning manufacturers, exporting products to over 100 countries.